Hybrid AI process transformation

Make co-intelligence work.

Our AI agents resolve what they reliably can, hand the rest to the right person in your organization, and learn from every answer. Preserve your knowledge and grow your productivity gains, automatically.

The co-intelligence platformA user asks the AI agent and gets instant help. When the agent lacks knowledge it asks the right expert. The expert's answer becomes knowledge the agent learns from for the next request.Instant help.24/7.Knows whoto ask.Learns from every answer.Your usersExpertAI agent
Book a 30-min callExplore use cases
  • Shipped at an enterprise
  • Runs in your own cloud tenant
The complemental way

The right strategy to make AI transformation succeed.

Our platform enables processes for humans and AI to complement each other. Designed to start quickly and to evolve effortlessly when the AI capability frontier shifts or required knowledge changes.

  1. 01

    Hybrid processes that move with the frontier.

    We optimize processes along the jagged edge of AI capabilities: AI takes the operations it does best, people keep those that need judgment, authority or context, and the split shifts as models improve and knowledge grows.

  2. 02

    Data readiness is an outcome, not a prerequisite.

    There is no finish line called “clean data”. Our agents excel on the data you have, keep sources transparent and let real usage reveal and fill the gaps that matter. Knowledge management, driven by AI.

  3. 03

    Your most valuable knowledge isn’t in a document.

    It lives in people’s heads and walks out the door with every resignation and retirement, taking the most important asset of the AI era with it. Our agents know who to ask, so every answer becomes part of that asset and generates growing productivity gains.

Use cases

Where hybrid AI pays off instantly.

Start with no-brainer business cases, then expand on the same platform to get the most out of your AI transformation.

For IT service operations

Instant IT help instead of weeks of waiting.

Employees often wait days for a first answer and weeks for a fix. The agent resolves recurring requests instantly, hands the rest to the right IT teams as a well-prepared ticket and learns from every resolution. Free up your team’s time or replace your outsourced first-level support and dispatch.

Shipped at a German company with >1,000 employees · >50 % of requests resolvable instantly (estimate from two projects)

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The co-intelligence platform for all your systems

The strategic AI platform that captures your most important AI asset.

A case or question that needs a human today can be automated tomorrow. Knowledge in data is the most important AI asset, but it lives in human heads. Capture it with AI, preserve it and reap growing productivity gains - automatically.

  1. 1

    Resolve

    The agent answers or acts using your systems and documents. It cites its sources and keeps company facts separate from its own reasoning.

  2. 2

    Hand off, with context

    If knowledge is missing, a tool isn’t connected or policy requires a person, the agent routes a well-prepared request to the right expert or team via your existing ticketing or chat systems or our custom web UI.

  3. 3

    Capture

    The expert’s answer solves today’s case. Within your permissions, it also becomes timestamped, attributed knowledge.

  4. 4

    Improve

    The next similar request is handled instantly. Automation grows with real demand, without large documentation projects.

complemental web app: the AI opened a thread with four colleagues on a user's behalf, collected their answers, a Jira epic and a GitHub branch, and summarised the rollout plan.
The AI opens a thread with the right colleagues on a user’s behalf, then summarizes what they share for the user and for future requests.
  • Microsoft Teams
  • SharePoint
  • Jira
  • Salesforce
  • Slack
  • Matrix42
  • OneDrive
  • HubSpot
  • Confluence
  • ServiceNow
  • Outlook
  • Google Drive
  • Microsoft Dynamics 365
  • Jira Service Management
  • TOPdesk
  • SAP
  • Personio
  • Azure DevOps
  • Workday
  • File shares
  • Custom systems via API
Enterprise-ready

Built for how companies actually work.

  • Runs in your own cloud tenant

    Self-hosted as a managed solution. Your data stays in your environment, you control access and you can switch it off at any time.

  • EU-hosted, vendor-agnostic LLMs

    Best-in-class models hosted in the EU, e.g. via Azure AI Foundry under your existing Microsoft DPA. Your data is never used for training.

  • Microsoft-native

    Teams app, SharePoint and Teams as knowledge sources, Entra ID sync, SCIM provisioning and permissions mirrored from your source systems.

  • Compliance that keeps you moving

    PII filtering, monitored and auditable operations, and the experience to navigate GDPR and the AI Act with confidence, so regulation never costs you momentum.

Armin Zoike
Who you’ll work with

Armin Zoike

Founder & CEO, complemental.ai

I’ve spent eight years building AI, from training neural networks to leading AI strategy and implementation in G2M at IU Group. I founded complemental.ai with the vision to build an AI platform as a product that delivers customers the best AI strategy.

  • Envisioned, built and shipped the complemental platform to production
  • Former Head of AI at IU Group: AI strategy, department build-up, and sales AI agents on web and WhatsApp with proven conversion uplift (est. >€60M/yr in customer lifetime value)
  • 5 years of deep learning for computer vision: face recognition, fire detection, training pipelines
  • Dipl.-Wirt.-Ing., TU Dortmund · MA Philosophy & Economics, University of Bayreuth

Strategy and implementation, hand in hand.

You get the strategy and the enterprise-ready platform built on it from one hand, so you get to production fast while moving confidently and sustainably in the right direction.

For leadership teams and process owners

AI strategy & process design

I help decision makers understand where AI is heading, how it affects their business and how to approach AI strategy or process transformation successfully and with confidence.

  • Workshops for decision makers
  • Investment portfolio and budget framework
  • Process redesign and business case per use case
  • Clear answers on GDPR, AI Act and works council
For every hybrid AI process

Agents on an enterprise-ready platform

Get your hybrid AI transformation into production in weeks, not months, with the complemental platform.

  • Proven platform, working at scale
  • Integrated into your systems
  • Continuous maintenance and improvements as AI capabilities advance
  • Bring your own tenant for maximum control and compliance

Let’s find where AI pays off in your organization.

A 30-minute conversation about your processes, your constraints and a realistic place to start.

Book a 30-min callSend us a message

or email [email protected]