Instant IT help for every employee.
Our AI agent resolves recurring IT requests in seconds, hands everything else to the right IT member(s) as a well-prepared ticket and learns from every resolution.
What you gain
No more waiting
Employees get instant answers instead of waiting days for a first reply and weeks for a fix.
>50 % of requests resolvable instantly (estimate from the data of two projects)
Time back for your IT team
Recurring access, software and how-to requests are handled automatically. What reaches your team arrives diagnosed and documented.
Lower cost
Take load off first-level support, or replace outsourced first-level support and dispatch.
Knowledge that stays
Solutions no longer live only in old tickets and individual heads. They become knowledge for everyone.
How it works
- 1
Resolve
The agent understands the request, checks user and device context, documentation and past tickets, and resolves what it reliably can.
- 2
Hand off, with context
Missing knowledge, an approval or new hardware? The right IT member(s) get a diagnosed, documented ticket in your existing system.
- 3
Capture
Their solution becomes knowledge, within your permissions and with personal data filtered out.
- 4
Improve
The next similar request is solved instantly. Automation grows with real demand.
Get your IT service agent live in weeks.
Let’s talk about your service desk, your systems and your ticket volume, and size your business case.
- 1
30-minute call
Your process, systems and goals.
- 2
Business case & data check
We look at your data and systems and size the case.
- 3
Live in weeks
Set up on the complemental platform, integrated with your systems.
- 4
Continuous improvement
Automation and knowledge grow with every request.
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